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Microsoft MB-240 exam covers a wide range of topics including configuring field service, managing work orders, managing resources, managing inventory and purchasing, and managing contracts and agreements. MB-240 exam also covers other related areas like configuring customer service, configuring service level agreements, and configuring universal resource scheduling.

The Microsoft Dynamics 365 Field Service Functional Consultant certification exam consists of 40-60 multiple-choice questions and has a time limit of 150 minutes. MB-240 Exam is available in English, Japanese, and Chinese, and can be taken online or at a testing center. Candidates must achieve a passing score of 700 or above to receive the certification.

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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q170-Q175):

NEW QUESTION # 170
Drag and Drop Question
Your customer is offering a new service that requires two resources.
You need to ensure that the right resource requirements are created, so that the technician with the right skill set will be assigned.
What are the first three steps you should perform in sequence? To answer, move the appropriate actions from the list of steps to the answer area and arrange them in the correct order.

Answer:

Explanation:

NEW QUESTION # 171
Your company has a requirement to use the out-of-the-box Resource types to categorize Active Bookable Resource types. The company wants to ensure easy Dynamics 365 upgrades as needed.
You need to ensure that you only use the appropriate Resource types.
Which types are available for your use? To answer, drag each description on the left to the appropriate column on the right. Each description may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE:Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 172
You are working with your customer to define their schedule board.
Your customer needs you to add or create additional views for their scheduling team.
Solution: Edit the Schedule Board Settings, and update the Requirements Panel to include the new or existing view.
Does this meet the goal?

A. No
B. Yes

Answer: A

NEW QUESTION # 173
Your company's inventory clerk is using the Returning to Vendor feature in Dynamics 365 for Field Service to process a customer's request to return a wheel that is the wrong size.
The clerk needs to understand the different tracking options for returning to the vendor.
Which actions correspond with track the return and which actions correspond with another return to vendor option? To answer, drag the type of return to the action. Each type or return may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:

NEW QUESTION # 174
You are implementing Microsoft Dynamics 365 Field Service for your organization.
You are about to finalize the updates to booking statuses. The booking statuses, and corresponding Field Service Status values are:

You want technicians' time entries to be generated every time they update the booking status.
Which two steps must you set up to ensure the time entries are correctly generated? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Set the Timestamp Frequency setting to Per Booking Status Change
B. Set the Timestamp Frequency setting to Auto-Generate from Booking Timestamps
C. Set the Time Entry Generation Strategy setting to Per Booking Status Change
D. Set the Time Entry Generation Strategy setting to Auto-Generate from Booking Timestamps

Answer: A,D

NEW QUESTION # 175
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